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Buying tickets on CapitalCityTickets.com is simple, secure, and backed by our 100% Guarantee. Follow this step-by-step buyer guide to find the best seats for concerts, sports, Broadway shows, and more.

Step-by-Step: How to Buy Tickets

1. Search for Your Event Use the search bar at the top of the page to enter:

• Artist or team name (e.g., Taylor Swift, Kansas City Chiefs)
• Venue or city
• Event type (concerts, sports, theater)

You can also browse by category, popular events, or location.

2. Choose Your Date and Venue Select the specific show or game you want to attend. Many tours and seasons have multiple dates and cities — pick the one that works best for you.

3. View Available Tickets Browse the list of available seats. You can usually sort or filter by:

• Price
• Section or level
• Row
• Quantity

A venue map is often available so you can see exactly where the seats are located.

4. Select Your Seats and Quantity Click on the tickets you want and choose how many you need. Review the seat details, delivery method, and total price (including fees) before continuing.

5. Apply a Promo Code (Optional) At checkout, enter any current promo code (such as CITY10 or CITY5) to save on your order. Codes and discounts may vary by event.

6. Enter Your Information and Complete Payment Provide your name, email, billing/shipping details, and payment information. Double-check that your email and address are correct so you receive your tickets without delay.

7. Review and Confirm Your Order Check the order summary one last time, then submit your purchase. You will receive an order confirmation email with important details, including the fulfiller’s contact information.

What to Expect After You Buy

• Order Confirmation – You’ll get an email right away confirming your purchase.
• Ticket Delivery – Delivery method (mobile, e-ticket, physical shipping, or Will Call) depends on the event and seller. See our Shipping & Delivery Information page for full details.
• Fulfiller Contact – The independent seller fulfilling your order will be listed in your confirmation. Reach out to them first for delivery questions.
• Event Updates – If the event is postponed or rescheduled, your tickets typically remain valid for the new date.

Understanding the Secondary Market

CapitalCityTickets.com is a secondary ticket marketplace. This means:

• Tickets are listed by independent sellers (fans and professional brokers).
• Prices are set by the sellers and may be above or below original face value.
• We are not the primary box office, venue, team, or artist.
• Your name will usually not appear on the tickets — this is normal and does not affect entry.

All purchases are backed by our 100% Guarantee.

Helpful Buying Tips

• Buy early for the best selection, especially for high-demand events.
• Compare sections using the venue map when available.
• Check delivery options carefully so you know how and when you’ll receive your tickets.
• Use promo codes when offered to lower your total.
• Keep your confirmation email — it contains your order number and fulfiller details.
• Watch your spam folder for e-ticket or mobile ticket deliveries.

Fees and Pricing

Ticket prices shown on event pages are set by the sellers. At checkout you will see:

• Ticket price
• Service fee
• Delivery fee (if applicable)

The full total is displayed before you complete your purchase so there are no surprises.

Need Help While Buying?

Our support team is available if you have questions during or after your purchase:

Phone: 1-855-514-5624 Email: customersupport@capitalcitytickets.com Alternative Support: customersupport@ticketnetwork.com

Related Resources

• 100% Guarantee
• Shipping & Delivery Information
• FAQ & Help Center
• Privacy Policy
• Terms and Conditions
• Contact Us
• About Us

Ready to find your next event? Start searching now and secure your seats with confidence on CapitalCityTickets.com.

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